Thursday morning - March 12, 2009 - was the last day and time I sat and saw my metallic gray Proton Iswara 1.3 Aeroback (Manual). In the evening, around 6.30 pm, I was shocked to see an empty spot at the exact location where I parked my car early that morning. “Where was it? Did I park elsewhere today?”, I was asking myself multiple questions in a split of a second. I knew for sure I parked exactly at the empty spot I gazed at. “Where could it be?”, I thought hard for a moment or two. I searched and searched. I walked and walked around the playground. Finally I concluded that my 7-year-old and 2 months car was not anywhere near me. I bought the car on Jan 13, 2002 and somebody took the car away from me (without my consent) on March 12, 2009. Exactly 7 years and 2 months my old faithful car sheltered me from the rain and sun everyday.
We, hubby, De’Little Ones and I, depended heavily on this car daily to work, school, nanny’s house, shopping etc. We had only ONE car and now it was gone. It was not the money that matters most to me, although it did burn a big hole in our pocket now and the inconvenience we had to go through until we get a car. In fact it was my love towards the car that the thief stole away from me. On the brighter side, I made him/her richer by a few thousand ringgit when he sold parts of my car as scrap metal.
Hubby and I immediately went to the nearest police station to make a police report. We were unfamiliar with the place and we had to ask for direction. We reached there at about 7.10pm. The police took about half an hour getting statement from me and recording them into the computer system. She printed three copies and I had to read and signed all the three copies. She kept a copy and gave me the other two. Why two? Apparently, I had to go to the headquarter (in another location) to see a Sergeant and give him the other copy. I MUST see that Sergeant by that day itself to complete the report of my lost car. Off we went and we reached there in within 10 minutes. Many many thanks to Puan, my colleague, for driving us up and down around KL, dropping us off at our home later and postponing his dinner until near midnight.
When we reached the HQ police station, the Malay Sergeant spoke to the Chinese lady from China. Chicken and duck talk. So they needed a translator in between them. I waited and waited patiently for my turn. Tick-tock! Tick-tock! ticked the clock for more than 30 minutes. I observed the three of them and noticed that the Sergeant used only one finger to type his report on the computer.
Finally, it was my turn. Thank goodness! I was so hungry and I looked at the clock again. It was almost 8.30 pm. The Sergeant took my statement and it seemed that he had to retype all over again on his computer. The whole process took away another half an hour from me.
I had to see him again the next day, as I had to give him a copy of my car registration card and insurance coverage policy. I must see him personally again tomorrow. I couldn’t email to him, as he didn’t own an email account (or was it he refused to give them to me). I couldn’t fax to him either, as he claimed he usually never received. The fax machine was located in another building.
Puan later drove us home (sister-in-law’s house). We reached home at 10 pm. and we had our dinner immediately. I told Kylie our stolen car story and why we were late. She was puzzled and kept on asking why people stole our car and why we had to make police report. How are we going to go home then? Hubby’s brother fetched us home that night and we were so exhausted. After putting De’Little Ones to sleep, we took turn to shower, searched for the car registration card and car insurance policy.
I insured the car for RM9,000.00. The car was made in 2001 and I lost the value of the car by a year when I bought it in early 2002. When I learned that third party insurance coverage does not cover for theft, my heart sank. Hubby checked the policy and he said I bought third party insurance coverage. I was so depressed. I searched the net and found that third party had two types of coverage. The normal third party coverage and another third party with fire and theft coverage. I took the policy to check again. Reading the policy slowly. Finally I saw the word, “Comprehensive”. Hooray! The car was insured for theft. I can still claim car insurance. I was so happy hubby read at the wrong section hurriedly and made a mistake. A mistake I was so glad at.
Follow up stories:
The second day without my car
The third day without my car
Getting a car
Finally we got our replacement car
On the next day after we got our replacement car
Q&A session with the Associated Adjuster
Watch out when you buy second hand or used car